This Privacy Policy applies to all personal information collected by The Comms Chicks (we, us or our) via the website located at www.thecommschicks.com.au (Website).

1.       What information do we collect?

 The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:

• Name

• Email address

• Phone number

• Address

• Files you uploaded

2.       Types of information

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

(a) whether the information or opinion is true or not; and

(b) whether the information or opinion is recorded in a material form or not.

 If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophicalbeliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:

(a) for the primary purpose for which it was obtained;

(b) for a secondary purpose that is directly related to the primary purpose; and

(c) with your consent or where required or authorised by law.

3.       How we collect your Personal Information

(a) We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way.

(b) This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

(c) This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

(d) We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

(e) This website uses cookies and similar technologies, which are small files or pieces of text that download to adevice when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this website, as described below, only when youacknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

(f) We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph.

(g) Where reasonable and practicable we collect your Personal Information from you only. However, sometimeswe may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.

4.       Purpose of collection

(a) We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.

(b) When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions.

(c) We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

(d) By using our Website, you consent to the receipt of direct marketing material. We will only use your PersonalInformation for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

5.       Security, Access and correction

(a) We implement industry-standard security measures including encryption, access controls, and secure data centers to protect your Personal Information. When deletion is required, we use secure erasure methods including digital shredding and physical destruction of storage media. For digital records, we employ 90 dayretention periods for active data and 5 years for archived data, after which automated purge protocolspermanently remove the information using government-approved secure deletion standards.

(b) The Australian Privacy Principles:

(i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and

(ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).

(c) Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.

6.       Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by the Managing Partner and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7.       Overseas transfer

Your Personal Information may be transferred to recipients located in United States. United States has data protection laws which protect Personal Information in a way which is at least substantially similar to the AustralianPrivacy Principles, and there will be mechanisms available to you to enforce protection of your Personal Information under that overseas law. In the circumstances, we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your Personal Information is mishandled.

8.       GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remediesavailable to you under the GDPR if your Personal Information is handled in a manner inconsistent with that law.

9.       How to contact us about privacy

If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: hello@thecommschicks.com.au.